About VoltCash

VoltCash is a U.S.-licensed financial technology company with more than 20 years of experience in the financial sector that owns and operates a fully compliant, working technology platform offering a one-stop solution for essential banking1 services to the underserved U.S. Latino population through a "phygital" (physical + digital) approach, creating a seamless and accessible digital banking experience for this target segment.

1 VoltCash is a financial technology company, not a bank. Banking services provided by Central Bank of Kansas City, Member FDIC.

what we offer

VoltCash: A Phygital Solution for Financial Inclusion

Through a "Phygital" (physical and digital) approach, the VoltCash Platform, allows mobile card account activation, using foreign-issued passports, matriculas consulares or Mexican INE as a means of identification with essential retail services for the unbanked and underbanked retail senders such as:

01
Activation

Prepaid card pickup and activation at conveniently located VoltCash Agents.

02
Cash Loading

Cash-to-Card loading and unloading at conveniently located VoltCash agents. *Fees Apply

03
Check Loading

Check-to-card loading with real-time funds availability for approved checks under our check guarantee service, enabling cash unloading on the spot at conveniently located VoltCash Agents. *Fees Apply

Unbanked or underbanked migrants can send electronic remittance transfer.

Licensing

Licenses

VoltCash, Inc. (NMLS ID. #1032513) is a registered Money Services Business (MSB) with the Financial Crimes Enforcement Network (FinCEN) and licensed in the following U.S. jurisdictions:

Jurisdiction
License
Regulatory Agency
Alabama
Sale of Checks License No. 480
Alabama Securities Commission 401 Adams Avenue, Suite 280 Montgomery, AL 36104
Florida
Money Transmitters Part II License No. #FT20800087
Alabama Securities Commission 401 Adams Avenue, Suite 280 Montgomery, AL 36104
Georgia
Money Transmitter License No. 1032513
Division of Consumer Finance Florida Office of Financial Regulation Bureau of Registration 200 E. Gaines St. Tallahassee, FL 32399-0376
Mississippi
Money Transmitter License No. 1032513
Mississippi Department of Banking and Consumer FinancePost Office Box 12129 Jackson, MS 39236
South Carolina
Money Transmitter License No. 1032513
South Carolina Office of the Attorney General Rembert Dennis1000 Assembly Street, Room 519Columbia, S.C. 29201
Tennessee
Money Transmitter License No. 1032513
Tennessee Department of Financial Institutions312 Rosa L. Parks Avenue, 26th Floor Nashville, TN 37243
North Carolina
Money Transmitter License No. 221828
Regulatory Agency: North Carolina Commissioner of Banks 4309 Mail Service Center, Raleigh, NC 27699 or 3100 Smoketree Court, Suite 1100, Raleigh, NC 27604
Consumer Protection Disclosure

VoltCash's Customer Support team works actively to answer and address concerns or issues that you may have. Please contact VoltCash's Customer Support Department prior to contacting your jurisdiction of residence. VoltCash's Customer Support Department can be reached at customersupport@voltcash.com

Florida

For suspected violations related to Part II of Chapter 560, Florida residents may file a complaint by mail with the Florida Office of Financial Regulation at 200 East Gaines Street, Tallahassee, FL 32399-0376, or by calling (877) 693-5236.

Georgia

VoltCash, Inc. is a money transmitter licensed by the Georgia Department of Banking and Finance, under O.C.G.A. Title 7, Ch. 1, Art. 4, license Number 1032513.

Consumer Fraud Alert

It is VoltCash’s aim to educate consumers on steps that they may take to safeguard their personal information to avoid instances of consumer fraud. VoltCash recommends individuals seeking to send money to a friend or loved one to act with caution, and never send money to a receiver whose identity cannot be verified. Any funds received by a recipient not known to the sender will not be refunded.
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If you suspect you are a victim of fraud, please contact VoltCash's Customer Support Department at customersupport@voltcash.comVoltCash, Inc. is a money transmitter licensed by the Georgia Department of Banking and Finance, under O.C.G.A. Title 7, Ch. 1, Art. 4, license Number 1032513.

The VoltCash Prepaid Mastercard is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. You should consult your Cardholder Agreement and the Fee Schedule. If you have any questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 1-844-730-3377,
we are available 24/7/365.

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